AI Support for Shopify Stores
The AI drafts every reply and sends it directly when confident enough; otherwise a human just approves it instead of writing from scratch. It filters spam, fills templates from Shopify order context, and escalates uncertain cases to a human via Telegram, backed by guardrails tested during development.
One store, everleakproof (lingerie), is non-returnable once shipped, so the bot's instant reaction time was the only thing that could still catch a cancellation before dispatch.
Catch the cancellation before it ships
Every box travels a 24-hour pre-shipping window. Some get flagged for cancellation mid-transit β press and hold one for a second to catch it before it hits the wall. Miss it, and it ships anyway.
β¬8 shipping + β¬35 goods = β¬43 lost on every flagged box that reaches the wall β illustrative numbers, not real ones.
This is the everleakproof edge case from the real project: once a lingerie order ships, it's non-returnable, so the only cancellation window is before dispatch. A human has to notice a flagged order, decide, and click in time β the support bot reacted the instant a cancellation came in, catching a window a person only sometimes makes.
